You will then be able to print a prepaid return shipping label. You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. We gladly accept returns of unworn merchandise within 30 days of delivery. For further details, please visit our Shipping Policy page.įor your convenience, we accept returns for online orders at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). We also offer expedited shipping – two day and next day on merchandise that is in stock. Preorder and backorder items will ship with Standard shipping once inventory becomes available, on or about the date mentioned on the website. Please note, this promotion may not be combined with any other offers unless explicitly noted.Īll expedited orders must be placed before 1pm ET. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. SM PASS Members receive Free Two Day Shipping on orders over $50 plus free in store returns.

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